The federal agency charged with protecting U.S. consumers lacks the muscle and money to make companies quickly own up to life-threatening product defects, according to a new study.
Public Citizen, a leading consumer advocacy group, said Thursday that companies fined by the Consumer Product Safety Commission took an average of 2.7 years to report serious safety defects they knew about — even though they are supposed to “immediately” alert the agency of risks to the public.
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